Privacy policy

At Sothway.com, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our Website.

1. Information We Collect

We collect several types of information to provide and improve our service:

  • Personal Information: When you make a purchase, we may collect personal details such as your name, email address, billing and shipping address, and payment information.
  • Usage Data: We automatically collect information on how you interact with our Website, such as IP addresses, browser type, and usage patterns.
  • Cookies and Tracking: We use cookies and similar tracking technologies to improve your browsing experience, such as retaining items in your cart or remembering login preferences. You may disable cookies in your browser settings, though some Website features may be limited.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about order updates, promotions, and customer service inquiries
  • Improve our Website and user experience by analyzing usage data
  • Comply with legal requirements and protect against potential fraudulent activity

3. Sharing Your Information

  • Sothway.com* respects your privacy and will never sell, rent, or trade your personal information with third parties for marketing purposes.
  • Third-Party Services: We may share limited information with trusted third-party providers who assist us in operating our Website and conducting business (e.g., payment processors, shipping companies). These third parties are bound to protect your information and may not use it for any other purpose.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or the safety of our users and the public.

4. Data Security

We take reasonable precautions to secure your information. Personal information is encrypted and stored using secure methods to prevent unauthorized access, disclosure, or alteration. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, or enforce our policies.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you.
  • Correction: Correct or update inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
  • Objection: Object to our processing of your data, under certain circumstances.

To exercise any of these rights, please contact us at info@sothway.com.

7. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the latest revision will be noted. Continued use of our Website constitutes acceptance of any updated terms.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@sothway.com